What is Direct Messaging?
Direct messaging is a way to securely send health information
over the internet. Also known as Direct Exchange, this protocol allows
for simple, HIPAA-compliant, encrypted transmission of Protected Health Information
to or from any Direct address.
Orders, records, results, and any other documents can be easily and securely transmitted. Better than faxing, there is no loss of quality during transmission, and confirmation of delivery is included. With EMR Direct phiMail services, Direct Messaging is even easier than faxing. Just enter your recipient's "Direct address" or look it up in our nationwide provider directory.
How does it work?
Our software makes Direct messaging look and feel like regular email, but much more is taking place behind the scenes,
to give Sender and Recipient confidence that the message is private only to them.
Each Direct address consists of a private digital security key and a corresponding public key. A Sender composes an encrypted message for an intended Recipient. Only the Recipient can decrypt the message. Additional required steps assure the Recipient that the message was not altered during its transfer, and let the Sender know the message was received successfully. Direct messaging service providers, often referred to as HISPs, follow a common Direct standard and use compatible digital credentials, in order to interoperate with each other.
How do I get started?
Choose whether you will access Direct messaging using webmail
or integrated service. Our service is already
built in to over 130 EHR systems that have used our
custom integration API.
XDR and SMTP HISP service is also available for EHRs such as Epic, MEDITECH, Quadramed, or Siemens. Our Customer Care team will work with you to get you up and running with Direct messaging in no time. Organizational representatives can begin the registration process by signing up at the link below. Get a phiMail Direct address
More information is available in our white paper on Direct Project and phiMail and at the Direct Project site.